Note that some stories are older and are thus closed to new comments. That’s just because it’s been a little while since we’ve refreshed the stories here.
Please also wander about to some of the other pages on site, like the list view in the upper left, or other places you like to go. If our navigation has an awkward moment, we’d rather know now!
How can I give my feedback effectively, elfling?
This is the official story set up to receive your comments. We will also accept comments at the Help Desk (use the link at upper right), and probably read most stories written on beta, and there will be a link to a simple survey that lets us collect even more feedback.
Please remember that all comments will be read, and everyone who will be reading your feedback has worked hard on this release with the intent to make the site better for all our users. We want to hear about things we can do better, but understand that hostile, abusive comments are hard to share around the team. The most effective and useful comments:
- Are actionable
- Kind and constructive comments clearly describe a task you can’t do as well as before
- If your use is unusual, the comment includes the reason you use it that way (for example, maybe you collect stories for publishing to a group in a way we didn’t expect or accommodate).
- If you think it’s relevant, include the type of device (or use the Help Desk, which will tell us automatically)
- Assume we want to help you
We’ll reflect on every comment we see and tweak the pages as we are able to and as seems appropriate. The best way to give us this feedback if you’d like a change is to tell us about a use case — an activity that you’re trying to do — and why you’re not able to accomplish it as easily. These kinds of comments are the most successful at getting the changes you want and need. The old pages won’t be removed until the new ones seem to be doing the job well. A good example of effective, persuasive feedback:
When I want to recommend a comment, sometimes I accidentally tap the wrong spot with my finger, and do the wrong action. I’ve tried to be more careful about where I tap, but it keeps happening to me even when I’m paying close attention.
We want you to be able to do the things you want to do, and helping you do them is what makes our team happy. We can’t always do everything you want, but we do try our best. Critical comments can still be kind, and kind comments are more likely to be read directly by the whole team.
Change can be jarring, which is why we really want you to have some time to try it out and make suggestions before it interferes with your regular reading. For myself, I’m to the point where I actively prefer the new version even though it’s a hassle for me to do the developer dance to see it and I have to repeat the dance for each story.
Once you’ve taken the new page for a spin, please consider filling out our survey.
Thanks for all your help! We want to make this awesome for you.